Privacy Policy

Last updated: April 11, 2026

EpubTales ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and what choices you have.

Information We Collect

  • Order information: name, email, and story preferences you submit.
  • Story input content: details you provide to generate your custom book.
  • Technical information: basic analytics and device/browser data.
  • Payment information: handled by our payment provider; we do not store full card details.

How We Use Information

  • To create and deliver your custom EPUB and cover by email.
  • To process orders, refunds, and customer support requests.
  • To improve product quality, reliability, and safety.
  • To comply with legal obligations and prevent abuse/fraud.

Children's Data

Our service is purchased by parents or guardians. Please avoid submitting sensitive personal information about children. We only use child-related details necessary to generate the requested story.

Data Sharing

We may share limited information with trusted service providers (for example hosting, payments, email delivery, and generation infrastructure) strictly for service operation. We do not sell your personal data.

Data Retention

We retain data for as long as needed to provide the service, support requests, and meet legal/accounting obligations. You may request deletion of your personal data by contacting us.

Your Rights

Depending on your location, you may have rights to access, correct, export, or delete your personal information. To exercise these rights, contact us using the details below.

Contact

For privacy questions or requests, email support@epubtales.com.

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